REP Frequently Asked Questions
Q: Does REP test for radon?
A: No, REP believes this presents a potential conflict of interest, therefore, works with numerous state-certified third party testers. You can also purchase a testing system through Amazon here.
Q: How long will the radon mitigation take?
A: Generally, installations take less than a day. Homeowners do not need to be present during the installation, however, they are more than welcome to be there and our team will answer any questions.
Q: How much does it cost for a radon mitigation estimate?
A: Estimates are free of charge within 50 miles of Solon, IA.
Q: Is the warranty transferable?
A: Yes, the warranty remains with the system, not the individual that chooses to install it. All systems come with our standard 5 year warranty. Customers have the choice to extend this guarantee to 10 years at an additional cost.
Q: Will the price of the installation include a post test?
A: Yes. REP contracts a state-certified third party testing company post installation for verify radon levels have been reduced to the appropriate levels. A list of Iowa Department of Public Health (IDPH) licensed radon measurement professionals can be found on the IDPH Radon Program website by clicking here and selecting the second available link on the page.
Q: Do you accept credit cards?
A: Yes, an additional 4% convenience fee will be charged.
Q: What is the loud high-pitched noise coming from the base of my radon system?
A: It is likely due to a crack in the silicone that seals the base of the system. You can reseal this with 100% silicone or call us. If you choose to reseal it as the homeowner, your warranty will NOT be voided.
Q: Is it normal to hear a gurgling sound at the base of the system?
A: It is not uncommon to hear a gurgling sound after a heavy rain or large thaw. If the sound continues for more than a week, please call/email REP and we will schedule an appointment for service.
Q: My radon pipe goes into my sump and I need to replace the pump motor, how should I proceed?
A: An experienced individual (i.e. plumber) can cut the radon pipe to replace the sump and reconnect the radon pipe into the sump lid which will require resealing with 100% silicone.
Q: What do I do if my u-tube reading is even or at zero?
A: Call/email REP for instruction.
Radon is a chemical element with symbol Rn and atomic number 86. It is a radioactive, colorless, odorless, tasteless noble gas.
If your first test has a result between 4 and 8 pCi/L, you have the choice of testing again. If results are needed quickly, you can re-test with a short-term (2-7 days) device.
Radon mitigation is any process used to reduce radon gas concentrations in the breathing zones of occupied buildings.
WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US
John and his Team of Professionals always go above and beyond to do an exceptional job and to exceed the industry standards to make every home have safe radon levels!! Highly recommend them every time we need services for radon mitigation!! It's the only call I would make!!
Graf Home Selling Team
Thank you so much for doing such a great job installing the mitigation systems for our clients over the years. You are always very professional & responsive to clients questions & we really appreciate your knowledge & experience!
Thank you REP (Radon Elimination Professionals) and Radon “John” for always being quick to respond and getting estimates for both interior and exterior mitigation systems for my clients whether they’re buyers or sellers. Sure makes my job easier. Including your testing results as part of the estimate is wonderful. One stop shop!
Radon John. Incredible Service. Will meet any deadline. Totally Professional.
Never a worry about how he leaves a job site after the work is completed.
Gary R. Doerrfeld
John and the team at REP are hands down the best Radon professionals I've ever worked with. They work diligently to make sure their product and service is top notch, at the same time their pricing is very fair. If you want it done right the first time, REP is the only call to make.
Urban Acres Real Estate
Radon Elimination Professionals is a top notch company to work with! They are qualified, experienced, and very efficient to work with. I recommend them to all of my clients needing mitigation as I know they will be in good hands with "Radon John".
Radon John does outstanding work, and is always ready to help out with any and all radon issues a home might have. Kelley and I have used him dozens of times for our Buyers and Sellers, and referred him to many other friends and fellow Realtors. His bids are always in line with the final price, and his work is second to none.